Recovery, housing & legal help
NSW services to help after a disaster or emergency.
Start with recovery support
Service NSW — emergencies and natural disasters
13 77 88Disaster preparation/recovery information, personalised support pathways, relief/grants information and replacement-document help; includes support-hub information.
Hours: Monday–Friday, 7am–7pm Sydney time
Important: In an emergency, call 000; for flood/storm/tsunami assistance, call NSW SES 132 500.
Grants, eligibility and application windows vary by declared event, location and circumstances. This directory does not promise funding or list amounts that may expire. Use current Service NSW advice.
Accommodation and housing
Temporary and emergency housing / Link2Home
1800 152 152 — Link2HomeLink2Home helps people who are homeless or at risk of homelessness. For disaster accommodation pathways, contact Service NSW on 13 77 88 or a recovery centre.
Hours: Link2Home: 24/7
Open official resource — Temporary and emergency housing / Link2Home ↗An evacuation centre is not the same as a recovery centre or temporary housing. For immediate evacuation information, open current official warning and centre links.
Legal support after a disaster
Legal Aid NSW — Disaster Response Legal Service
1800 801 529Free legal help after bushfire, storm or flood: insurance claims/disputes, tenancy/housing, disaster grants, financial hardship, Centrelink, work rights and documents.
Hours: Monday–Friday, 9am–5pm
Open official resource — Legal Aid NSW — Disaster Response Legal Service ↗Keep relevant documents where safe to do so and seek advice suited to your circumstances. This directory does not provide legal advice.
Emotional support
Recovery can be difficult long after the immediate danger has passed. Crisis and mental-health support is available alongside practical assistance.