Sources & verification
The complete resource register, with primary-source links and review dates.
How this directory was checked
Resource names, contact details and summaries were reviewed against government, emergency-service or service-provider pages on 14 October 2026. Hours appear only where supported by the cited research. A review date is not a guarantee of continuing accuracy or current service availability.
Each entry links directly to its official source. MyFirePlan, NSW RFS, HazardWatch and birdflu.gov.au are included explicitly. The bird flu short address redirects to DAFF’s H5 campaign.
The source project includes machine-readable resource data, research notes and test reports. You can also download the resource register as JSON.
Full register
Triple Zero (000)
000 — Police, Fire, AmbulancePrimary emergency number for Police, Fire or Ambulance; calls are free.
Important: Use for emergencies only. A mobile cannot reach the Emergency Call Service where there is no coverage from any mobile network.
Emergency Relay Service / National Relay Service (NRS)
106 — TTY/TDD onlyAccessible emergency-call pathways for people who are d/Deaf or have hearing or speech difficulty. Use 106 from a TTY/TDD; it is not a general text-message number.
Hours: NRS is available 24/7 except Video Relay; Video Relay hours are limited.
Important: Video Relay is not recommended for emergency calls: it cannot be identified/prioritised as emergency and operates only limited hours. Internet/mobile-based relay may be less reliable than 106 and may not identify caller/location. For a TTY, dial 106 first.
NSW State Emergency Service (NSW SES)
132 500Emergency assistance for flood, storm or tsunami, including storm/wind/fallen-tree damage. Requests are prioritised.
Important: If anyone is trapped or injured, call 000. The online contact form is not monitored for storm/flood emergencies; call 132 500.
Police Assistance Line
131 444Non-urgent police assistance, minor-crime reporting and general enquiries.
Important: For emergencies or a crime in progress, call 000 instead.
Poisons Information Centre
13 11 26Expert phone advice for suspected exposure to poisons, including medicines, chemicals, cleaning products, bites and stings.
Hours: 24/7
Important: Call promptly; do not wait for symptoms. If someone has stopped breathing or collapsed, call 000 for an ambulance.
healthdirect helpline
1800 022 222Health advice from a registered nurse for any health concern.
Hours: 24/7
Important: For urgent medical help, call 000.
Lifeline crisis support
13 11 14Confidential crisis support with a trained crisis supporter; text is also available at 0477 13 11 14.
Hours: 24/7
Important: If life is in danger, call 000.
1800RESPECT
1800 737 732National counselling, information and support for people impacted by domestic, family or sexual violence. Text: 0458 737 732; online chat and video call are also offered.
Hours: 24/7
Important: If in immediate danger, call 000. Use a safer device if possible: calls, texts and browsing can leave records. This directory has no quick-exit feature and does not erase browsing history.
Kids Helpline
1800 551 800Free, confidential phone and online-chat counselling for children and young people aged 5–25.
Hours: 24/7
Open official resource — Kids Helpline ↗NSW Mental Health Line
1800 011 511Free statewide advice, triage and connection to NSW Health mental health services; a trained professional completes a brief assessment and recommends appropriate care.
Hours: 24/7
Important: Not a one-off counselling service. If someone is in immediate danger, call 000 or attend an emergency department.
For another language, call TIS National 131 450 and ask to be connected. Relay options are listed on the source page.
Open official resource — NSW Mental Health Line ↗Service NSW — emergencies and natural disasters
13 77 88Disaster preparation/recovery information, personalised support pathways, relief/grants information and replacement-document help; includes support-hub information.
Hours: Monday–Friday, 7am–7pm Sydney time
Important: In an emergency, call 000; for flood/storm/tsunami assistance, call NSW SES 132 500.
Temporary and emergency housing / Link2Home
1800 152 152 — Link2HomeLink2Home helps people who are homeless or at risk of homelessness. For disaster accommodation pathways, contact Service NSW on 13 77 88 or a recovery centre.
Hours: Link2Home: 24/7
Open official resource — Temporary and emergency housing / Link2Home ↗Legal Aid NSW — Disaster Response Legal Service
1800 801 529Free legal help after bushfire, storm or flood: insurance claims/disputes, tenancy/housing, disaster grants, financial hardship, Centrelink, work rights and documents.
Hours: Monday–Friday, 9am–5pm
Open official resource — Legal Aid NSW — Disaster Response Legal Service ↗Bureau of Meteorology — NSW warnings summary
Official current NSW weather-warning summary; automatically refreshes when warnings are issued.
Important: Read the linked warning in full and follow local emergency-service directions.
Bureau of Meteorology — national warning phone service
1300 659 210Latest weather warnings by phone.
Hours: Available at any time
Open official resource — Bureau of Meteorology — national warning phone service ↗Live Traffic NSW
132 701Transport for NSW official real-time road incidents, closures and changed conditions; a text-to-speech Traffic Info Line and operator assistance are available.
Hours: 132 701: 24/7; Transport Management Centre publishes information 24/7
Important: Always read individual incident advice/restrictions and do not drive into floodwater or a closed road.
NSW SES evacuation centres
Current evacuation-centre locations and opening hours; the page also gives evacuation guidance.
Important: Centres open only during emergencies and status changes. Follow evacuation instructions immediately; check routes via Live Traffic. For fires, consult NSW RFS as directed by the page.
NSW SES accessibility resources
Flood/storm/tsunami planning resources for low/no hearing or vision, disability/mobility, intellectual disability, mental health conditions, carers and Easy Read; includes Auslan and NRS information.
Important: Create a tailored plan and support network before an emergency; plan backup power/transport for life-sustaining and mobility equipment.
NSW SES — household pets emergency planning
Pet evacuation planning and a 3–7-day animal emergency-kit checklist.
Important: Plan to take pets, but evacuation centres may not always be available or suitable for animals; arrange alternative safe options. Assistance animals have separate access guidance.
NSW SES — assistance animals emergency planning
Planning guidance and kit checklist for assistance animals during evacuation.
Important: The NSW SES page says people should not be denied transport or evacuation-centre access because of an assistance animal; plan travel and specific animal needs in advance.
NSW Government — Get Ready Animals
Emergency planning for companion animals, larger pets, horses and livestock, including a Pet Ready Plan.
Important: Plan safe animal transport and alternative accommodation early. Do not re-enter an unsafe area to retrieve an animal; follow emergency-service directions.
Translating and Interpreting Service (TIS National) pathway for NSW mental-health support
131 450Interpreter connection pathway: ask TIS to ring NSW Mental Health Line 1800 011 511.
Important: For immediate danger, call 000 rather than waiting for a support connection.
MyFirePlan
NSW RFS online bushfire planning tool. Discuss your household’s leaving triggers, safer destination, routes and what to take before fire threatens.
Important: Leaving early is your safest choice. Do not wait for an official warning to decide when to leave. This tool is for planning, not incident warnings.
NSW Rural Fire Service
Official NSW bushfire information, preparation resources and links to current incidents and fire danger ratings.
Open official resource — NSW Rural Fire Service ↗RFS Fires Near Me
Official NSW RFS incident map and fire information. Read the incident advice and follow emergency-service instructions.
Important: Maps may not show every incident or update immediately. Do not wait for a mapped incident before taking protective action.
Fire danger ratings and total fire bans
Check the fire danger rating and total fire ban status for your NSW fire area. A rating describes potential fire consequences; it is not a report that a fire has started.
Open official resource — Fire danger ratings and total fire bans ↗RFS bushfire survival plan
Official bushfire survival planning guidance to use with your household and MyFirePlan.
Open official resource — RFS bushfire survival plan ↗HazardWatch
Official interactive hazard-warning map. NSW SES links to HazardWatch for current flood, severe weather and tsunami warnings.
Important: Check the displayed hazard coverage, location, issue time and full warning. A blank map or no displayed warnings does not mean your location is safe.
Hazards Near Me NSW
Find the official Hazards Near Me app through the NSW emergency hub and set watch zones for relevant local emergencies.
Important: Keep more than one information channel. Do not rely on receiving an app notification before acting.
H5 bird flu — Australian Government
1800 675 888 — Emergency Animal Disease HotlineAustralian Government H5 bird flu hub: local advice, reporting, wildlife, pets, backyard birds, farms, human health and translated resources. The short address redirects to the Department of Agriculture, Fisheries and Forestry campaign.
Hours: 24/7
Important: If you notice sick or dead birds or other animals, do not touch them or get too close. Take photos only if safe, note the location and report it. This is animal-disease reporting, not a human medical emergency line.
Get Ready NSW
Official preparation hub: understand your risk, make an emergency plan, pack a kit, know the warnings and plan with neighbours.
Open official resource — Get Ready NSW ↗NSW SES — during an emergency
Official flood, storm and tsunami response hub, with warnings, apps, evacuation information and links to safety guidance.
Open official resource — NSW SES — during an emergency ↗NSW Health — respiratory illness (flu, COVID-19 and RSV)
NSW Health guidance on flu, COVID-19 and RSV: vaccination, staying home when unwell, wearing a mask if you must go out, testing before visiting people at higher risk, and links to weekly respiratory surveillance reports.
Important: This page covers prevention and vaccination, not symptom triage. For urgent medical help, call 000.
healthdirect — COVID-19
healthdirect guide to COVID-19 vaccination, testing and symptoms.
Important: For urgent medical help, call 000. For advice from a registered nurse, use the healthdirect helpline.
Australian Government — influenza (flu) vaccine
Australian Government Department of Health information on yearly flu vaccination, who is recommended to be vaccinated and which groups can get it free under the National Immunisation Program.
Open official resource — Australian Government — influenza (flu) vaccine ↗Australian Government — COVID-19 vaccine
Australian Government Department of Health information on COVID-19 vaccines, including free vaccine eligibility under the National Immunisation Program.
Open official resource — Australian Government — COVID-19 vaccine ↗NSW Health — immunisation programs
NSW Health index to vaccination information by age and situation, including pregnancy, childhood, adult and older-adult programs, and flu, RSV, COVID-19 and travel vaccines.
Open official resource — NSW Health — immunisation programs ↗NSW Health — infectious diseases
NSW Health hub for infectious diseases: fact sheets, an A–Z of diseases, the weekly respiratory update, and outbreak alerts and guidance.
Open official resource — NSW Health — infectious diseases ↗NSW Public Health Units
1300 066 055Calling this number connects you automatically to your local NSW Health Public Health Unit. The source page also lists a Public Health Unit directory.
Important: Not an emergency or clinical advice line. The source does not state hours or whether the number is intended for the public or for clinicians. For personal health advice, call healthdirect or see a GP; for urgent medical help, call 000.
Technical references
Blume quickstart · Blume deployment · Cloudflare Pages direct upload · Cloudflare Workers static assets.
Maintaining accuracy
Review urgent phone numbers and URLs regularly and after any agency restructure or announced service change. Treat a network failure during link checking as unverified, not proof that a service has closed. Check changed content manually before changing the directory.